![]() To illustrate, let's say you voted "Very Satisfied" for both questions. Since a numerical value was assigned for each answer choice, you can sum the selected answers. It is trying to measure an overall feeling or sentiment towards a product, service, or object. This "total" is what a summative Likert scale is. If you look at the "totals" row, you can see people appear to be leaning toward satisfied for both items. The results show people (who voted) are currently more satisfied with their personal growth compared to their professional growth. If you voted on the above example, you'll see there are results for each Likert item and for the total of both items. ![]() Because of this summed total, Likert scales can also be called summative scales. Each item (Question #1 and #2 in our example) may be analyzed separately or can be summed to create a group total score.
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